At Academy Hearing Centres we are dedicated to providing phenomenal customer service!
As hearing health professionals, we are passionate about what we do and providing the best hearing care. We offer full diagnostic hearing assessments performed by qualified professionals. Our educated and knowledgeable staff are proactive, stay updated on industry changes, and are constantly improving their skills. We are in it for the long haul and will help you understand your hearing loss in terms that make sense to you. We will provide you with the latest and best available products for your specific hearing loss needs. Your hearing quality of life is our main priority.
Kathy graduated with Distinction from the Hearing Aid Practitioner Program at Grant MacEwan University in 2009. She is a registered member of the College of Hearing Aid Practitioners of Alberta (CHAPA), the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) , the International Hearing Society (IHS) and a member of the Canadian Hearing Instrument Practitioners Society (CHIPS).
With over 15 years of prior experience in health care, Kathy has developed a wealth of client care experience. This time was spent in both a hospital and general family practice and led her to embark on a more specialized expertise in hearing health.
"Hearing connects us to the world" and Kathy loves her profession! She is devoted to providing optimal hearing for her clients. She values establishing a relationship of trust with each and every individual and their families.
Kathy's free time is spent enjoying time with Dash(her dog) and her amazing family and wonderful friends.
Lori obtained her Master's Degree in Audiology from the University of British Columbia in 2009. During her studies, she was awarded a Natural Sciences and Engineering Research Council (NSERC) grant to support her thesis research in the study of auditory steady-state interactions. After graduating, Lori moved to Calgary where she has since been employed in both private and public auditory settings. This diverse employment background has given Lori a unique insight into both worlds, keeping her current in her field and able to provide comprehensive services for patients and clients alike.
Prior to her career in audiology, Lori spent 10 years as a biologist, surveying native plants and animals in BC, AB and SK. She continues her love of nature through hiking, camping and gardening. To further stay out of trouble, Lori bikes, plays piano, and helps coach her twin girls' ringette team. She looks forward to creating new connections and helping clients receive the best possible care.
Megan graduated from the Hearing Aid Practioner Program at MacEwan University in 2023, is registered as a Hearing Aid Practitioner (HAP) through the College of Hearing Aid Practitioners of Alberta (CHAPA), and is a member of the International Hearing Society (IHS). She continues to pursue further licensing and certifications through CHAPA and the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) to best serve our clients in their hearing healthcare journey.
Megan is dedicated to providing our clients with positive and personal experiences. With a Bachelor of Business Administration, Business Analysis Certificate, and over 10 years of marketing, operations, and customer service experience, she is always looking for new and innovative ways to better serve our clients. Megan joined her mother (Kathy) at Academy Hearing Centres in 2020. Kathy's dedication to the clinic, care for her clients, and pride in her profession inspired Megan to make the career switch and return to school to become a Hearing Aid Practioner herself.
"I look forward to getting to know everyone who walks in the door! Whether it's better understanding the journey that brought you to us or learning about your favourite hobbies, every bit helps me deliver an enjoyable and helpful experience. I also prioritize being a lifelong learner so I can deliver the best hearing healthcare as the industry continusly evolves and changes."
Christine joined the Academy team in 2024. Having previously helped run a small business with her husband (we love a local, family business) as well as her extensive background in administration has allowed her opportunities to build relationships and keep things organized, two things she thrives on! Assisting people in improving their quality of life so they can enjoy it to the fullest is something that gives her joy. When people can hear what is going on around them it can open the world to them and allow them to participate, making them feel less isolated. Christine's warm personality and attention to detail has been a great addition to our team and to our clients' experience. Christine loves the outdoors and spending time with her family and fur babies.