Troubleshooting Hearing Aids

Hearing Aid is Whistling

Cause	Solution
Wax Plugging Ear Canal	Visit Hearing Specialist or Doctor
Hat, Scarf or other Head Apparel Blocking Microphone	Remove Object
Hearing Aid not Inserted Properly	Remove Hearing Aid and Reinsert

No Sound

Cause	Solution
Battery Worn Out	Replace with New Battery
Wax Filter Plugged	Clean Wax Filter or Replace with New Wax Filter
Microphone Clogged	Brush out Microphone Port(s)
Tubing Twisted or Removed from Hearing Aid	Re-Attach Tubing to Ear Hook or Make an Appointment with Hearing Professional
Hearing Instrument Damaged or Needs Repair	Make an Appointment with Hearing Professional
Moisture in Microphone	Put into Dri Aid Kit or Leave Off of Ear to Dry – if Problem Persists, make an Appointment with Hearing Professional

Distortion

Cause	Solution
Battery Drain	Battery Weak or Defective
The Instrument may be Damaged or Defective	Make an Appointment with your Hearing Professional

Hearing Aid Not Loud Enough

Cause	Solution
Hearing Thresholds may have Decreased	Make an Appointment with your Hearing Professional
Receiver Tube May be Blocked	Remove Blockage and Clean

Maintenance of Hearing Aids

• It is very important to clean and maintain your hearing aids daily
• Remove any ear wax found in and on your hearing aids 
• Keep your hearing aid away from pets and make to leave them in a cool dry place
• If you are not wearing your hearing aids – make sure to open the battery door and set them in a safe location 
• Do not wear your hearing aid in the shower, swimming or when applying products to hair